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Field jobs and technician calendar

From assignment to a signed job report, paper-free.

Technician calendar, guided dispatching, parts on the job and the customer's signature on the job report. Invoicing starts here.

What it solves

  • Calendar and dispatching

    Per-technician agenda, unplanned jobs dragged onto the calendar, technician suggested by availability and travel time.

  • Timer on the ticket

    The technician starts the timer on the ticket with one tap; pause and resume with no end-of-day timesheet.

  • Parts used on the job

    The parts used land on the activity, with quantities and replaced parts; serial numbers and stock movements are managed in the inventory.

  • Signed job report

    Total hours and the customer's signature on the report; the customer's administrator can also sign remotely the reports they receive.

How it works, in one day

From ticket to invoice, every step recorded once.

  1. 08:05
    A ticket comes in
    Priority and SLA deadline from the customer's contract
    P1
  2. 08:20
    Dispatching
    Technician suggested by availability, travel and load
    suggested
  3. 09:10
    On the job
    Timer started on the ticket with one tap
    live
  4. 10:45
    Materials used
    Items and replaced parts on the job activity
    parts
  5. 11:30
    Signed work report
    Total hours and customer signature, PDF sent
    signed
  6. 17:00
    Invoice from the work
    Lines from the billed hours, FatturaPA XML
    FatturaPA

Frequently asked questions

Do technicians need to install anything?

No. It runs in the phone browser; it can optionally be added to the home screen as an app.

Does the customer need to be on site to sign?

No. The customer's administrator can remotely sign the job report they received.

Does the customer receive the job report?

Yes. The PDF with hours and signature is emailed to the customer's contacts.

Want to try it on your data?

Request a trial company with the modules you need: we get back to you and activate it for your team.

Request a trial