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Licences, hardware, warranties

Your customers' licences and warranties: no expiry missed.

One register per customer of software licences and hardware, with serial numbers, warranties and renewals. The alert goes out on its own before expiry, and the customer sees their status read-only.

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What it solves

  • Hardware from the warehouse

    Model and serial come from the warehouse: the serial has a single source and the PC shows as installed at the customer.

  • Licences and renewals

    Seats, key and periods: every renewal adds a period and history is kept. Only your staff sees the key.

  • Alerts before expiry

    With the notice you choose per product, to your back office and to the customer's contacts. The renewal closes the alert.

  • Customers see their status

    Products, serials, seats and expiries read-only from their own login: no more calls to ask when the warranty ends.

How it works, in one day

From PC delivery to licence renewal.

  1. 08:30
    The delivered PC enters the register
    Model and serial from the warehouse, warranty until
    Hardware
  2. 09:00
    The licence has seats and a key
    The key stays with staff, the customer sees the seats
    Licence
  3. 10:15
    Existing data loads in a row
    “Save and new” keeps customer and model
    Existing data
  4. 11:00
    The expiry alert goes out
    To the back office and the customer's contacts
    30 days
  5. 11:30
    The renewal adds a period
    History is kept, the alert closes
    Renewed
  6. 17:00
    The customer checks on their own
    Expiries, warranties and serials read-only
    Customer view

Frequently asked questions

Can I load the PCs and licences I have already sold?

Yes. You enter them by hand with no ticket or stock movement; with “Save and new” you load PCs of the same model in a row.

Does the customer see the licence key or prices?

No. They see product, serial, seats, dates and status; licence key and prices stay with your staff.

Can I link the product to the installation job?

Yes, to the installation ticket and activity and to the contract, but it is optional: existing data can be registered without them.

Other modules

Want to try it on your data?

Request a trial company with the modules you need: we get back to you and activate it for your team.

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